Pre-implementation advisory for SaaS services leaders and buyers

I help you build scalable delivery tools, processes, and playbooks—before your teams drown in custom chaos.

🔧 Confident delivery. Clear results.

Helping companies lead successful software implementations—without adding full-time headcount.

I help growing companies implement new SaaS tools—whether it’s RFP processes, CRM systems, contract lifecycle management, support platforms, or internal operational systems—when their teams are too busy or under-resourced to do it right.

With over 20 years of experience in project leadership, service delivery, and cross-functional execution, I specialize in creating structure, aligning stakeholders, and encouraging adoption—not just installation— to minimize time to value and reach your anticipated ROI.

If your team needs expert guidance to deliver software projects on time and with lasting impact, let’s connect.

<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/c60196a7-cfd8-4971-b0e6-7acfb7346745/2d15f3b5-5ec6-4a26-b40a-26f86d3b2dea/blank-icon.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/c60196a7-cfd8-4971-b0e6-7acfb7346745/2d15f3b5-5ec6-4a26-b40a-26f86d3b2dea/blank-icon.png" width="40px" />

<aside> <img src="/icons/cloudy_yellow.svg" alt="/icons/cloudy_yellow.svg" width="40px" /> Is This You?

• Growing B2B SaaS companies ready to get software projects done right
• Teams launching internal tools who need a steady hand to guide the way
• Customer-facing groups juggling new platforms and day-to-day demands
• Busy leaders who’ve bought great software and want to make sure this one sticks

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<aside> <img src="/icons/dashboard_yellow.svg" alt="/icons/dashboard_yellow.svg" width="40px" /> For Software Providers: AI-enhanced process development & team enablement

• Implementation methodology frameworks - so your team delivers consistent results instead of reinventing the process with every client
• Scalable delivery processes - so you can grow your customer base without proportionally growing your implementation team
• Team training and capability development - so your implementation specialists know how to handle complex stakeholder dynamics and scope creep
• Post-implementation adoption strategies - so your customers stick around and expand usage instead of churning after the honeymoon period

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<aside> <img src="/icons/computer_yellow.svg" alt="/icons/computer_yellow.svg" width="40px" /> For Software Buyers: Strategic implementation planning with AI insights

• Implementation roadmaps - so you know exactly what's happening when, instead of wondering if you're three months behind schedule
• Stakeholder alignment workshops - so your sales, ops, and IT teams actually agree on requirements before you're halfway through the project
• Adoption strategy frameworks - so your expensive new system gets used by real people, not just admired by your IT team
• Risk mitigation playbooks - so you have a plan when (not if) something goes sideways during implementation

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<aside> <img src="/icons/cash_yellow.svg" alt="/icons/cash_yellow.svg" width="40px" /> Sample Pricing

• Assessment Package (1–4 weeks): $2,500–$4,000
• Strategic Planning Package (4-8 weeks): $6,000-$15,000
• Implementation Process Assessment (1-2 weeks): $4,500-$6,000
• Implementation Process and Playbook Development (6–12 weeks): $6,000–$12,000
• Fractional Implementation Support (retainer): $3,500–$7,000/month

Pricing varies by complexity and support level. Let’s talk about what you need. Ask about my introductory special!

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👋 Why Me

I bring 20+ years of experience in SaaS services leadership, strategic project management, and cross-functional team development. My approach is structured but pragmatic, with a focus on building momentum, aligning teams, and delivering measurable progress.

I partner with software vendors whose teams need guidance on developing scalable processes and practices. I partner with their customers who don’t have the internal skills or bandwidth to realize the ROI of their new software. I partner with business leaders to lead software implementations, transform delivery teams, and bring clarity to complex internal initiatives. Whether you're building a new customer onboarding experience, revamping internal processes, or struggling to make software stick, I provide the senior-level expertise to move things forward—with confidence.

For more about my approach to SaaS implementation, have a look at my recent podcast.

📬 Let’s Talk

If you’re stuck on a rollout or putting off a big software launch, I’m here to help you get it done right—without the stress. Reach out anytime!

📧 [email protected] 🔗 LinkedIn 🗓️ Book time with me